{"id":8496,"date":"2026-08-14T12:10:21","date_gmt":"2026-08-14T12:10:21","guid":{"rendered":"https:\/\/blackstagworldwide.com\/?page_id=8496"},"modified":"2026-08-14T12:14:04","modified_gmt":"2026-08-14T12:14:04","slug":"refund-request","status":"publish","type":"page","link":"https:\/\/blackstagworldwide.com\/id\/refund-request\/","title":{"rendered":"Refund Request"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8496\" class=\"elementor elementor-8496\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20fed46 e-flex e-con-boxed e-con e-parent\" data-id=\"20fed46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a00e063 elementor-widget elementor-widget-heading\" data-id=\"a00e063\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">REFUND\/KLAIM REQUEST<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d11c699 elementor-widget elementor-widget-html\" data-id=\"d11c699\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Albert+Sans:ital,wght@0,300;0,400;0,500;0,600;0,700;1,400&display=swap\" rel=\"stylesheet\">\r\n\r\n<style>\r\n.bs-refund-container {\r\n    font-family: 'Albert Sans', sans-serif;\r\n    color: #222;\r\n    max-width: 850px;\r\n    margin: 20px auto 50px;\r\n    padding: 0 20px;\r\n    line-height: 1.7;\r\n}\r\n\r\n.bs-claim-form {\r\n    background: #fafafa;\r\n    border: 1px solid #eaeaea;\r\n    padding: 35px;\r\n    border-radius: 8px;\r\n    box-shadow: 0 5px 25px rgba(0,0,0,0.03);\r\n}\r\n\r\n.bs-form-group {\r\n    margin-bottom: 22px;\r\n}\r\n\r\n.bs-form-group label {\r\n    display: block;\r\n    font-size: 0.85rem;\r\n    font-weight: 700;\r\n    color: #111;\r\n    text-transform: uppercase;\r\n    letter-spacing: 0.5px;\r\n    margin-bottom: 8px;\r\n}\r\n\r\n.bs-form-group label span {\r\n    color: #d4af37;\r\n}\r\n\r\n.bs-form-control {\r\n    width: 100%;\r\n    padding: 14px 16px;\r\n    font-family: 'Albert Sans', sans-serif;\r\n    font-size: 0.95rem;\r\n    border: 1px solid #ddd;\r\n    border-radius: 4px;\r\n    background: #fff;\r\n    color: #222;\r\n    transition: border-color 0.3s;\r\n    box-sizing: border-box;\r\n}\r\n\r\n.bs-form-control:focus {\r\n    outline: none;\r\n    border-color: #d4af37;\r\n}\r\n\r\ninput[type=\"file\"].bs-form-control {\r\n    padding: 10px 14px;\r\n    background: #fff;\r\n    cursor: pointer;\r\n}\r\n\r\ntextarea.bs-form-control {\r\n    resize: vertical;\r\n    min-height: 110px;\r\n}\r\n\r\n.bs-form-row {\r\n    display: grid;\r\n    grid-template-columns: 1fr 1fr;\r\n    gap: 20px;\r\n}\r\n\r\n.bs-video-notice {\r\n    background: #fff8e6;\r\n    border: 1px dashed #d4af37;\r\n    padding: 16px 20px;\r\n    border-radius: 6px;\r\n    margin-bottom: 22px;\r\n    display: flex;\r\n    align-items: center;\r\n    gap: 15px;\r\n}\r\n\r\n.bs-video-notice-icon {\r\n    font-size: 1.5rem;\r\n}\r\n\r\n.bs-video-notice p {\r\n    margin: 0;\r\n    font-size: 0.88rem;\r\n    color: #444;\r\n    line-height: 1.5;\r\n}\r\n\r\n.bs-btn-submit {\r\n    width: 100%;\r\n    background: #020202;\r\n    color: #d4af37;\r\n    border: 2px solid #020202;\r\n    padding: 16px;\r\n    font-family: 'Albert Sans', sans-serif;\r\n    font-size: 0.95rem;\r\n    font-weight: 700;\r\n    text-transform: uppercase;\r\n    letter-spacing: 1.5px;\r\n    cursor: pointer;\r\n    border-radius: 4px;\r\n    transition: all 0.3s ease;\r\n}\r\n\r\n.bs-btn-submit:hover {\r\n    background: #d4af37;\r\n    color: #020202;\r\n    border-color: #d4af37;\r\n}\r\n\r\n@media (max-width: 600px) {\r\n    .bs-form-row { grid-template-columns: 1fr; }\r\n    .bs-claim-form { padding: 20px; }\r\n}\r\n<\/style>\r\n\r\n<div class=\"bs-refund-container\">\r\n\r\n    <form class=\"bs-claim-form\" enctype=\"multipart\/form-data\">\r\n        \r\n        <div class=\"bs-form-row\">\r\n            <div class=\"bs-form-group\">\r\n                <label>Nama Lengkap <span>*<\/span><\/label>\r\n                <input type=\"text\" class=\"bs-form-control\" placeholder=\"Nama lengkap\" required>\r\n            <\/div>\r\n            <div class=\"bs-form-group\">\r\n                <label>Nomor Pesanan \/ Order ID <span>*<\/span><\/label>\r\n                <input type=\"text\" class=\"bs-form-control\" placeholder=\"Nomor Pesanan\" required>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"bs-form-row\">\r\n            <div class=\"bs-form-group\">\r\n                <label>Email Anda <span>*<\/span><\/label>\r\n                <input type=\"email\" class=\"bs-form-control\" placeholder=\"Email Anda\" required>\r\n            <\/div>\r\n            <div class=\"bs-form-group\">\r\n                <label>Nomor WhatsApp <span>*<\/span><\/label>\r\n                <input type=\"tel\" class=\"bs-form-control\" placeholder=\"Nomor WhatsApp\" required>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"bs-form-group\">\r\n            <label>Jenis Kendala <span>*<\/span><\/label>\r\n            <select class=\"bs-form-control\" required>\r\n                <option value=\"\" disabled selected>Pilih jenis kendala...<\/option>\r\n                <option value=\"Botol Pecah \/ Bocor Saat Pengiriman\">Botol Pecah \/ Bocor Saat Pengiriman<\/option>\r\n                <option value=\"Varian Produk Salah \/ Kurang\">Varian Produk Salah \/ Kurang<\/option>\r\n                <option value=\"Cacat Spray \/ Kemasan Rusak\">Cacat Spray \/ Kemasan Rusak<\/option>\r\n                <option value=\"Lainnya\">Lainnya<\/option>\r\n            <\/select>\r\n        <\/div>\r\n\r\n        <div class=\"bs-form-group\">\r\n            <label>Upload File Video Unboxing &amp; Bukti Foto <span>*<\/span><\/label>\r\n            <input type=\"file\" accept=\"video\/*,image\/*\" class=\"bs-form-control\" required>\r\n            <small style=\"color:#777; font-size:0.8rem; display:block; margin-top:4px;\">Upload langsung file video\/foto unboxing dari HP atau Komputer Anda (Format MP4, MOV, JPG, PNG).<\/small>\r\n        <\/div>\r\n\r\n        <div class=\"bs-form-group\">\r\n            <label>Rekening Bank untuk Refund (Jika Disetujui) <span>*<\/span><\/label>\r\n            <input type=\"text\" class=\"bs-form-control\" placeholder=\"Nama Bank - No. Rekening - Atas Nama\" required>\r\n        <\/div>\r\n\r\n        <div class=\"bs-form-group\">\r\n            <label>Detail \/ Catatan Kendala <span>*<\/span><\/label>\r\n            <textarea class=\"bs-form-control\" placeholder=\"Jelaskan secara singkat kendala yang Anda alami...\" required><\/textarea>\r\n        <\/div>\r\n\r\n        <div class=\"bs-video-notice\">\r\n            <div class=\"bs-video-notice-icon\">\ud83d\udce5<\/div>\r\n            <p><strong>Upload File Otomatis:<\/strong> File video unboxing yang Anda pilih akan langsung terkirim &amp; tersimpan bersama data klaim ke Email Admin <strong>blackstagworldwide@gmail.com<\/strong>.<\/p>\r\n        <\/div>\r\n\r\n        <button type=\"submit\" class=\"bs-btn-submit\">KIRIM PENGAJUAN KLAIM &amp; FILE VIDEO<\/button>\r\n    <\/form>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>REFUND\/KLAIM REQUEST Nama Lengkap * Nomor Pesanan \/ Order ID * Email Anda * Nomor WhatsApp * Jenis Kendala * [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8496","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/blackstagworldwide.com\/id\/wp-json\/wp\/v2\/pages\/8496","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blackstagworldwide.com\/id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blackstagworldwide.com\/id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blackstagworldwide.com\/id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blackstagworldwide.com\/id\/wp-json\/wp\/v2\/comments?post=8496"}],"version-history":[{"count":10,"href":"https:\/\/blackstagworldwide.com\/id\/wp-json\/wp\/v2\/pages\/8496\/revisions"}],"predecessor-version":[{"id":8506,"href":"https:\/\/blackstagworldwide.com\/id\/wp-json\/wp\/v2\/pages\/8496\/revisions\/8506"}],"wp:attachment":[{"href":"https:\/\/blackstagworldwide.com\/id\/wp-json\/wp\/v2\/media?parent=8496"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}